FAQ's

We get asked all sorts of questions, so we have put together our favourites here to help you out.

Location: Eastnor Deer Park, Ledbury, Herefordshire. HR8 1RQ.

The TicketSellers.co.uk will send your ticket out to you by email (to the email that you registered with) one week before the event. Please do check your SPAM Folder as they often land in there. 

Any queries, please contact TheTicketSellers directly: [email protected] or call 0121 472 6688.

Yes! Please log into your account seven days before the event and download to your phone or print off and bring that printout with you. To log in, go to  https://ww2.theticketsellers.co.uk

Any problems, please contact TheTicketSellers directly: [email protected] or call 0121 472 6688.

Yes, of course you can, please contact the Event Director Si Paton [email protected] or call/text 07968 229 359 anytime between 08:00 and 20:00, 7 days a week.

Apologies there are no family tickets available.

You can enter the festival at the following times:

Thursday 13:00 to 21:00.

Friday 08:00 to 21:00.

Saturday 08:00 to 20:00.

Sunday 08:00 to 20:00.

Monday 08:00 to 11:00.

You can exit the festival site at the following times:

Thursday 13:00 to 20:00.

Friday 08:00 to 20:00.

Saturday 08:00 to 20:00.

Sunday 08:00 to 20:00.

Monday 08:00 to 11:00.

Exact Entrance Location: https://w3w.co/wager.honey.organic

Please note if you arrive after the front gates are closed you will not be allowed onto the site.

Once parked up there is strictly no vehicle movement until you finally leave the site. You are not allowed to leave and re-enter. If you do, you will have to park on the ‘Day Parking’ field. This is located on the right hand side where you drive in. If you do need to leave in an emergency, please contact a member of our 24hr security team and they will assist you in your departure.

You must leave by 11:00 on Sunday the 26th of August.

Yes! We will have plenty of catering units onsite offering an assortment of hot and cold food and drinks for all tastes and dietary requirements.

There is a well stocked and licensed bar which will be cashless (card payments only)

Please note you are not allowed to take your own alcoholic drinks into the main arena.

Free Showers, Toilets, Accessible Toilets and Drinking Water. Apologies to say there will be no electric hook up points.

There are free charging ports for Ebikes in the main arena.

Please note no petrol generators maybe used due to these being a serious fire risk and against H&S regulations.

Yes! There is Family / Quiet camping available onsite. Please state this is where you would like to camp when being directed by our parking stewards.

Yes, though we will insist you use heavy duty ratchet straps and large steel pegs/pins at least 30cm long. Please make sure these are not a trip hazzard. Unsecured (as directed above) gazebos will be taken down.

Yes if you are aged 6 years of age or over. You must purchase a festival ticket to gain access to the site.

Yes, we love well behaved dogs and you can bring them into the main arena.

Dogs are welcome on site and you are responsible for the behaviour of your animals. Please ensure that your dogs are kept on a lead no longer than 2 meters in length.

You must ensure that your dogs do not foul the site and you are responsible for cleaning up after them.

If it is deemed your dog is creating a nuisance or causing disturbance to others, you will be asked to remove them from the site. Please note we do not allow any breed of dog listed under the Dangerous Dogs Act of 1991.

Please do not leave pets in your vehicle if there is a chance of them overheating and ensure there is ample ventilation.

Check dogs and yourselves for Ticks, we always advise you to pack a Tick Removing Tool.

Eastnor Deer Park, (Opposite Eastnor Castle) near Ledbury in Herefordshire. HR8 1RQ.

Exact Entrance Location: https://w3w.co/wager.honey.organic

The venue will be well signposted.

For those coming from the M50 J2 please do not follow your sat nav and turn right down a narrow country lane. It is super narrow and twisty and will upset the locals. Please carry on and drive into Ledbury and turn right at the traffic lights in the centre of town.

Yes, of course you can, please contact the Event Director Si Paton [email protected] or call/text 07968 229 359 anytime between 08:00 and 20:00, 7 days a week.