We get asked all sorts of questions, so we’ve put together our favourites here to help you out.

When will I receive my festival ticket?

The TicketSellers.co.uk will send your ticket out to you by email one week before the event. Please do check your SPAM Folder as they often land in there.

Can I download my tickets myself?

Yes! Please log into your account seven days before the event and download to your phone or print off and bring that printout with you. To log in, go to  https://ww2.theticketsellers.co.uk

Still need to speak to someone about your festival tickets?

Please contact TheTicketSellers directly: [email protected] or call 0121 472 6688 (24 hours a day).

Can I purchase family tickets?

Apologies no. All children aged 12 and under go FREE to the festival, no need to purchase a ticket for them.

If I am camping, do I still need to buy a car park / vehicle parking pass?

Yes please, one pass per vehicle.

When do the front gates open?

-Thursday 15:00 to 21:00.

-Friday 07:30 to 21:00.

Saturday 07:30 to 21:00.

Sunday 07:30 to 18:00.

Please note if you arrive after the front gates are closed you will not be allowed onto the site as we are not allowed vehicle movement after dark due to H&S regulations.

 

When must I leave by?

18:00 on Sunday the 29th of August 2021.

Can I camp with my friends and family?

Yes! Though you must arrive the same time as them so that they can camp next to you. Apologies to say you are unable to reserve a space next to you.

Camping Services, will there be Electricity, Water, Toilets and Showers?

Free Showers, Toilets and Drinking Water. Apologies to say there will be no electric hook up points.

Please note no petrol generators maybe used due to these being a serious fire risk and against H&S regulations.

 

Family Camping?

Yes! There is family camping available onsite. Please state this is where you would like to camp when being directed by our parking stewards.

When Camping, can I erect Gazeebos / Awnings?

Yes, though we will insist you use heavy duty ratchet straps and large steel pegs/pins at least 30cm long. Please make sure these are not a trip hazzard.

 

If I am racing, do I need to purchase a festival ticket?

Yes if you are aged 13 or over. You can purchase either a day ticket or a weekend ticket that allows you to camp over night.

Are dogs welcome?

Yes, we love well behaved dogs!

1 – Pets are welcome (no tigers or lions please) on site but you are responsible for the behaviour of your animals. Please ensure that your animals are not allowed loose on site and are kept on a lead no longer than 2 meters.

2 – You must ensure that your pets do not foul the site and you are responsible for cleaning up after them.

3 – If it is deemed a pet is creating a nuisance or causing disturbance to others, you will be asked to remove them from the site. Please note we do not allow on site, any breed of dog listed under the Dangerous Dogs Act of 1991.

4 – Please do not leave pets in your vehicle if there is a chance of them overheating.

5 – Check dogs and yourselves for Ticks, we always advise you to pack a Tick Removing Tool.

Where is the festival?

Eastnor Deer Park, (Opposite Eastnor Castle) near Ledbury in Herefordshire. HR8 1EN.

The venue will be well signposted.

For those coming from the M50 J2 please do not follow your sat nav and turn right down a narrow country lane. It is super narrow and twisty and will upset the locals. Please carry on and drive into Ledbury and turn right at the traffic lights in the centre of town.

Can I speak to someone in person?

Yes! Please call Si Paton – Event Director anytime between 08:00 and 22:00, 7 days a week on 07968 229 359 or email [email protected]