Your festival ticket grants you admission to the festival, (depending on your ticket type). It includes:

• ✅ Entry to the festival

• ✅ On-site parking

• ✅ Camping access

• ✅ Access to all spectator areas and events

Not Included – Additional Purchases Required:

Please note that the following are not included in your ticket and must be purchased separately:

• 🍔 Food and drink

• 🏁 Race entries

• 🚴 Bikes, parts, and accessories from trade stands

🎟️ Tickets

Please download or print your ticket before arriving, as phone signal on site is limited and may prevent access to digital tickets.

🚪 Front Gate Opening Hours

• Thursday: 13:00 – 21:00

• Friday: 08:00 – 21:00

• Saturday: 08:00 – 20:00

• Sunday: 08:00 – 13:00

Important:
If you arrive after the stated closing time on any day, you will not be allowed entry. Please make alternative arrangements and return the next morning when gates reopen.

⛺ Camping Pitch Access

Camping pitches are available from 13:00 on Thursday the 21st of August.
You may arrive to camp on Thursday, Friday, Saturday or Sunday if you have a weekend type ticket.

🅿️ Arrival Process

• Park as instructed by the stewards upon arrival.

• Proceed to the nearest ticket office to collect your festival wristband.

• Admission is at the discretion of the Festival Organisers.

⚠️ Ground Conditions

In the event of poor ground conditions, camping pitches may not be available. The organisers will do their best to inform you in advance, but cannot be held responsible if notice is not possible.

🔥 Fire Safety

As soon as you arrive, please familiarise yourself with:

• The site’s fire regulations

• The locations of fire safety equipment

Your cooperation helps ensure a safe and enjoyable event for everyone.

Q. Can I camp next to my friends and family?

A. Yes, you can camp next to your family and friends, but you must arrive together to be pitched next to one another.

We cannot reserve spaces spaces and neither can you.If your group is arriving later the same day, you have two waiting options:

• Woodyard Car Park (opposite the castle entrance, near the café):
  📍 What3Words: expectant.ants.greet

• On-site Waiting Area (field on the left as you enter the site):
  📍 What3Words: wager.honey.organic

On arrival, our polite and friendly parking stewards will direct you to your camping pitch and answer any questions you have.

Live-In Vehicles & Pitching Rules

• Live-in vehicles must arrive with your group to be pitched together.

• All vehicles must be parked in the camping fields side-on (to reduce rolling).

• Engage your handbrake and leave the vehicle in gear.

• Your tent or awning must be pitched next to your vehicle.

• Sleeping in awnings is permitted.

• Stand-alone structures must be secured with large metal stakes and strong ratchet straps.
  Unsafe structures may be taken down at the organisers’ discretion.

Camping Safety Rules

• A minimum 3-meter gap must be maintained between each pitch for fire safety.

• A 7.5-meter-wide clear access route must be kept open at all times for emergency vehicles.

• Generators are not permitted, this is a strict Health & Safety and insurance requirement.

• The emergency assembly point is located to the left of the main Dual Slalom course.

Strictly Prohibited Items & Behaviour

• Fireworks

• Airsoft guns

• Catapults

• Frisbees

• Model planes

• Drones

Tampering with any fire safety equipment will result in:

• Immediate detention

• Police involvement (criminal damage)

• Lifetime ban from the event

• Invoiced costs for any damage caused

• The site speed limit is 5 mph for all motorised vehicles. Please respect this at all times and follow any one-way systems in operation.

• All bicycles must have suitable lighting when used during low-light conditions.

Motor Vehicles:

• Drivers must hold a full and valid driving licence.

• Vehicles must be taxed and insured.

E-Bikes:

• Riders must be 14 years of age or older.

• Only pedal-assist electric mountain bikes are permitted.

  • Bikes must have working pedals (not foot pegs).

  • The motor must not propel the bike beyond 15.5 mph.

• Use of illegal or modified e-bikes will result in immediate ejection from the site with no refund.

Prohibited Vehicles:

• Mini motorbikes

• Surron-style electric motorbikes
  These are strictly not allowed anywhere on site.

Day Visitors:
All one-day attendees must park in the Day Parking area, located through the main entrance and to the right.

• Barbecues are permitted but must be purpose-built, portable, and raised off the ground to avoid damaging the grass.
• Ensure barbecues are fully extinguished and completely cold before disposing of them in the bins provided. Anyone responsible for causing a bin fire may be held liable for damages.
• Campfires are strictly prohibited.
• Never use or store a used barbecue inside tents, sleeping areas, or living spaces. Carbon Monoxide is deadly—always take proper precautions.

• We have 24-hour security in place throughout the event. Security personnel will be stationed at all entrance points and will patrol the site continuously.
• Please ensure your bike is locked at all times when not in use.
• ABUS will provide a free daytime bike lock-up service in the main arena. However, we still recommend bringing your own lock.
• Do not lock your bike to the roof or rear of your vehicle. Instead, secure it inside your vehicle using D-locks and cable locks—ideally fixed to solid points like seat frames.
• Remember: Out of sight is out of mind. Keep valuables hidden and bikes secured.

• Chemical toilets must only be emptied at the designated chemical disposal points, located next to the shower blocks. Please use only the water provided at these points to rinse and clean your units.
• Do not empty chemical toilets into the toilets as this will over fill them.
• To help protect our sewage system, we encourage the use of biodegradable toilet fluids that are safe for natural bacterial processes.
• Always bring spare toilet roll, just in case.
• All toilets are cleaned and serviced twice daily for your comfort and hygiene.
• Please be respectful and avoid using the accessible toilets unless you have a genuine need.

• Dogs are welcome on site, but owners are fully responsible for their animals’ behavior. All dogs must be kept on a lead no longer than 2 metres at all times.
• Please clean up after your dog and ensure they do not foul the site.
• If your dog is found to be causing a nuisance or disturbance to others, you may be asked to remove them from the site.
• Note: We do not allow any breed listed under the Dangerous Dogs Act 1991.
• Do not leave pets in vehicles if there is any risk of overheating. Ensure they have adequate ventilation at all times.
• We also recommend checking both yourself and your dog for ticks, and packing a tick removal tool as a precaution.

Noise must be kept to a reasonable level at all times so as not to disturb the enjoyment of others camping.

Family / Quiet Camping Fields: Between the hours of 22:00 and 07:00 all music to be turned off.

Regular Camping Fields: Between the hours of 23:00 and 07:00 all music to be turned off.

The flying of model aircraft, drones, kites, sky lanterns and frisbees are prohibited.

It is the responsibility of parents and guardians to ensure children are supervised at all times, whilst on site.

There are a number of water filled lakes on site. Please ensure all children or vulnerable persons are supervised at all times and aware of the dangers.

The ‘Lost Property’ point is located at Event HQ in the main arena.

If you find anything, please hand it in there.

If you have lost something, please make your way to Event HQ and notify a member of the team.

All items of lost property will be retained for one week. Items not claimed after this period will be donated to a local charity this includes any monies. Any items that are not of use to any of the local charities will be disposed of.

Anything, where the owner is readily identifiable will be either directly returned to the owner if still on site or contacted if possible. If it is not possible to contact the owner the items will be passed to the Police.

Owners are responsible for the cost of reclaiming their goods.

Credit or debit cards will be reported to the card issuer. The card issuer will then advise what further action is necessary.

Items where there is any suspicion of danger to employees or to the public. The police will be contacted immediately in such circumstances for advice.

Any item that we feel has clearly been abandoned will be disposed of.

Where items of property are claimed the claimant should be expected to provide a description of the items lost. The claimant must sign for all items claimed and record their full name and address and provide valid I.D.

Please clear your area of all rubbish and either dispose of in the bins provided or take home with you and re-cycle.

You can exit the festival site at the following times:

Thursday 13:00 to 00:00.

Friday 08:00 to 00:00.

Saturday 08:00 to 00:00.

Sunday 08:00 to 00:00.

Monday 08:00 to 11:00.

Exact Entrance Location: https://w3w.co/wager.honey.organic

Please note if you arrive after the front gates are closed you will not be allowed onto the site.

To ensure your safety there are now strict guidelines in place that we need to follow to allow us to allow you to being able to park next to your vehicles in the campsite.

Once parked up there is strictly no vehicle movement until you finally leave the site. You are not allowed to leave and return to your original campsite or parking area so make sure you pack up and take all of your belongings.

If you do want to re-enter and you are just parking your vehicle for that day and leaving that day or night you will have to park in the ‘Day Parking’ field. This is located on the right hand side where you drive in.

If you are returning to camp, you will not be directed to your original camping pitch. You will be directed to the nearest camping pitch.

If you do need to leave in an emergency, please contact a member of our 24hr security team and they will assist you in your departure.

Everyone must leave by 11:00 on Monday the 25th of August.

This policy covers the Malverns Classic. In special circumstances, they may be altered or added to by local rules, made necessary for good management or because of agreements, planning consents, etc. entered into by the event organisers.

We ask all of our campers to comply with our policies. If you or your party do not comply with the policies we may ask you to leave the site.

The use of threatening behaviour and/or foul and abusive language will not be tolerated and will result in the offender being asked to leave the site.

Please consider other users of the site and we ask that all users conduct themselves at all times with due regard to the health and safety of themselves and others.

Personal alcohol must not be consumed or brought into the main finish arena.

We would like to also make you aware when cycling outside of the event arena to do so in a safe and proper manner as we expect a large number of pedestrians of all ages in attendance. We always advise you to wear a helmet when riding your bicycle. When riding at night, we would also advise both front and rear lights.

All cyclists must dismount in the main arena (Balance Bike Cyclists aged 5 and under may ride). This is to ensure the safety of everyone, note the main arena is a pedestrianised zone and will be packed with attendees. Let us all keep everyone safe please.

The Event Organisers will not accept responsibility for any loss or damage to the property of the visitor, including personal belongings, cash, jewellery, bicycles and motor vehicles, however, caused during their stay.

Liability: The Event Organisers will not accept responsibility for any loss or damage to the property of the visitor, including personal belongings, cash, jewellery, bicycles and motor vehicles, however, caused during their stay.

Yes, of course you can, please contact the Event Director Si Paton [email protected] or call/text 07968 229 359 anytime between 08:00 and 20:00, 7 days a week.